I have been a barclays customer for 30 years and in the last few years have also set up a business with Barclays. Even though I've been self employed for a couple of years, in the last few weeks I have been receiving texts to inform me that my business bank details are questioned. I filled in their form and received messages thanking me. Now I am receiving more text messages again telling me my details are in question. This morning I have spent 3 hours on hold across two phone calls (meaing that no work is getting done) and I still have no answers. Hey Barclays, instead of sending BS impersonal text messages to your customers why don't you call me!!!? Right now I am wondering why I bother with you. You are litterally putting a stop to any income that I might have today and if you think for some reason that you have my loyalty you're wrong. If you think you can treat me like an idiot you're wrong and if you think you can just put me on hold for 3 hours after you have questioned my details you're wrong. In this critical economy you're actively preventing me from earning today. From now on, if you want any info from me pick up the phone and call me you lazy pigs.