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Anonymous
I phoned customer service today about an error code transferring money from my current account to my cash ISA. There was a message which reads "you can't pay into this cash ISA as you have already subscribed to another ISA". I know this is not true. I waited almost an hour to speak to someone, was then put on hold whilst the staff went to get it sorted. I waited for along while again, I got frustrated and hung up. I phoned again in the afternoon, the same waiting time again the staff was not helpful couldn't explained what the problem was.
2 years ago
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Barclays has a 1.6 average rating from 937 reviews