Barclays has been withholding the funds in my mother's bank account for over a year. The EEA closure team contacted her over a year ago and asked her to fill in a form, send them, proof of identity and the SWIFT and IBAN codes for the transfer. She has now done this 3 times. Every time she does it, there is silence for about 4 months and then the EEA closure team contacts her again and asks for the same thing. There is no number to call the EEA team. The customer service department is useless and most of the agents have no idea what you are trying to explain to them. I have been checking online and it would appear many customers are having g the same issues. Barclays has my mother's funds. She has repeated ask them to transfer these funds. They have stubbornly refused to answer. I think it's called theft. Would you like to do something about it?