This has got to be the most disgraceful and diabolical bank I have ever come across. Thank god I don't and will never bank with Barclays. My reason for this is that during during our bank appointment my 84 mother needed to use the toilet. To which she was refused. I asked why not and was told we don't allow the public to use the toilet. My reply was we are not the public we are customers. And what would you say to a pregnant lady or a disable person let a loan my 84 year old mum. When i asked to speak to the bank manager reference to my issue. I had to wait another 15 minutes and still no one came to us. Eventually we had to leave because my mum would have messed herself. Shame on Barclays Bank Uxbridge Branch