Can't manage to switch accounts. When I ring up I'm on hold for 45 minutes before I even speak to someone. The last 3 times I did manage to speak to someone I was put on hold and after 10 minutes on hold the call was ended. I am now 10 minutes into the hold of my third call of the morning and haven't even had an attempt to solve the problem. It got so bad last week I went into branch, the best they could do was email the switch team and I left with a promise that I would receive an email within 3 days. A week later and I still have no email. It's getting to point where I don't know how I'm going to do it? Barclays is absurd. Their systems are self defeating, and send you round in circles.