I am standing in the branch in Ipswich. I have to use the counter. Been waiting for 30 mins and one person on the counter being monopolised by a customer with a "long" query. I have 3 more people in front of me they said they can't open another counter so how long do you expect customers to wait? Only got 1 hour parking so at this rate I won't even be served and will have to leave. Carrying a very heavy bag of coins. This is not how to treat your customers!
1 month ago
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