I've banked with Barclays for nearly 30 years. Finally had enough of their dreadful, uninterested, unhelpful, incompetent India-based customer service. I had an important issue involving a possibly fraudulent item on my account and have spent all afternoon on the phone trying to make myself understood. I still don't know whether the problem has actually been sorted or what is going on because the staff CAN'T SPEAK ENGLISH PROPERLY! Enough's enough. I'm off to First Direct.
6 years ago
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