got my fathers birthday wrong after having account since 1995.
so cant access his account to get debit card or on line banking.
he is 99 years old immobile and deaf.
cant get a home visit to rectify their mistake.
their accessibility policy is a joke....have complained to fac...etc
this bank is a joke...dont use this bank.
if we get through this we will withdraw all our monies.
beware.
5 years ago
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