My 17 year old daughters account was put under review after I transferred her £10 to pay her phone, it’s been a month and still under review, despite the time frame limited to 10 days, they will not let her take her money out, have blocked her card and online banking, they didn’t even tell her they was doing it, we have phoned many times without success, we opened a complaint in branch, only to receive a letter 5 days later saying complaint felt with, they are the worst bank ever
5 years ago
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