4/6/2020 First of all I pay my card off in full every month and have done so for many years...I had a payment due March 28, sent it electronically on March 26th (two days early) it took them 4 days to get it posted so they charged me a late fee. I called them, after being on hold for almost an hour I speak to "Michael" and he isn't too cooperative, after some back and forth he finally agrees to eliminate the late payment fee of $24.78. I just received my statement and now there is a interest charge on my account of $38.84, due to the "late payment", seriously!! Here I am again right now on the phone and on hold again, 2 hours 50 minutes and counting waiting to discuss this issue. They want you to be patient with them because of COVID-19 issues, meanwhile the reason for all the phone calls is due to their poor customer service policies. I guess Barclay employees are the only ones impacted by this pandemic. Also, they suggested (online) sending an email and someone will reply back, I sent one on April 2 and still no reply...but trust me if you short pay your bill due to the disagreement they will take every possible action to charge you what they can. Once I get this resolved and paid off I am canceling my card with Barclay, this isn't the first time I have had issues with them over petty BS but now I have finally had my fill of it.