Been with Barclays for 25 years. In total I've been waiting almost 10 hours to speak to someone as I've been locked out of online banking. Earlier today I managed to get through after 1hr 45mins but got cut off. Iwas told earlier last week by a customer service rep that my online account was unblocked and that I had to wait 24hrs....well 4 days later I'm still locked out. Barclays have been appalling and it's a disgrace the way they treat their customers. I'm looking to switch!!!!!
5 years ago
Barclays has a
1.6
average rating
from
934
reviews