Spoke to a very helpful lady and I was told that everything would be taken care of. I was even advised not to prepay a service as it was $400 cheaper to just call it in on the day of death. OK, so I did. Then, to my horror and complete disbelief, I was told that BARE couldn't help me.
For anyone contemplating this service, be absolutely and 100% certain that they can service your requirements in your area. To be booted on the morning my wife passed was incredible and I am now severely out of pocket. Thanks...NOT.