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Bare Reviews

4.9 Rating 1,511 Reviews

99 %

of reviewers recommend Bare

Company Reviews

4.9

Based on 1,511 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Bare 5 star review on 23rd November 2023

Bare 5 star review on 15th November 2023

Bare 5 star review on 18th October 2023

Bare 5 star review on 18th October 2023

Bare 5 star review on 13th July 2023

Bare 5 star review on 13th July 2023

Bare 5 star review on 4th July 2023

24

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service experience I had with Bare Cremation was quite simply second to none, that is, brilliant. The clarity of the discussions initially, the ability to totally take on a job and do it virtually without me having to lift a finger and without me having to worry about anything, the completion of the service before I had to pay one single cent, the value for money and the caring nature of the staff, it was all brilliant. I congratulate them whole-heartedly. I only wish they were in a line of business which I had a need for more often!”

Helpful Report

Posted 2 years ago

“The whole process was made easy and simple for us, the deceased's family. We were kept updated throughout. The staff were caring, understanding and assuring.”

Posted 1 hour ago

“Bare were the most professional and attentive company I have ever dealt with. From the first phone call to completion their entire team was brilliant to work with. They should be extremely proud of the work that they do. I recommend them without hesitation. Made a difficult time so much easier. They excel in both professionalism and empathy. 5 stars to bare.”

Posted 21 hours ago

“Bare were always there, every step of the way. Great communication, compassion and assistance. From keeping it simple to whatever you require, Bare delivers at a difficult and sad time of our lives. Thoroughly recommend. Our family were very impressed and grateful, Bare services were exactly what my mum was wanting and what her family needed. Thankyou to everyone at Bare.”

Posted 2 days ago

“I was in charge of my Brother-in-laws furneral so I went with Bare as my sister-in-law could not afford much. It was so smooth and no fuss I was told every move that was happening. Very happy with the service that I recieved.”

Posted 3 days ago

“I wasn't given much time to prepare a funeral plan and have my dad taken out of the care facility where he was living after he passed. I applied online for a quote and it was instantly given, as soon I accepted it, Bare were planning the trip to collect and keep my dad at their facility that night. I had updates all the time until he was in their care. They kept me informed as to each step taken or coming up via email or phone call. They informed Centrelink, booked the cremation and applied for the death certificate. They posted the death certificate along with his signet ring. All I had to do was pick up the ashes from the crematorium. Bare made everything easier and stress free!”

Posted 3 days ago

“I will recommend Bare to the highest. My experience was awesome, Sofie Williams kept me up to date on everything and checked to see if I was ok. I cannot fault there service. All I can say is THANK YOU!”

Posted 3 days ago

“Great service very respectful and kept us informed each step.”

Posted 3 days ago

“Bare Cremations were absolutely sensational. I didn't expect such lovely service when I organised it as it was such a low price. They are just so so easy to speak to and they really just take all the stress of it out. I'm so grateful, after my mother passed away this was such a big hurdle to cross but Bare Cremations made easy and I had a lovely experience. Special thanks to Gia and the team! and also Isabelle the lady I first spoke to, you've all been so lovely. Thank-you.”

Posted 4 days ago

“Great company to deal with. Easy and efficient. We appreciated the amount of resources that we made available online. That was very helpful, particularly the step-by-step guide for the administration. of the estate.”

Posted 1 week ago

“Our family followed the "no funeral please" request of our deceased, and we were all extremely satisfied with the Bare team's responses to us. We trust that the procedures for our beloved member were carried out in the same caring manner we personally received. We recommend Bare in such situations.”

Posted 1 week ago

“Very professional at Bare, with everything they done throughout the process of our brother passing away. I would highly recommend Bare Cremations for your service when needed.”

Posted 1 week ago

“Bare did a wonderful job helping us through this sad period with the passing of our mother, grandmother and dear friend. They took control and made it so much easier for us.”

Posted 1 week ago

“Very helpful . Appreciated your guidance & patience seeing as I was so far away.”

Posted 1 week ago

“Very helpful”

Posted 1 week ago

“Your employees are great”

Posted 1 week ago

“Bare was easy to deal with. Jason was amazing, even with the extra trouble we had. He kept in continuous contact with me, letting me know what was happening every step of the way. Always happy to answer any questions I had.”

Bare 5 star review on 23rd November 2023

Posted 1 week ago

“Great people communication 1s terrific”

Posted 1 week ago

“Great people did a great service thankyou”

Posted 1 week ago

“Everyone was kind and compassionate. Everything was done efficiently and without any incidents. In this difficult time we couldn’t have asked for better. Bare communicated and did everything they promised. I can only recommend Bare as your funeral directors”

Posted 2 weeks ago

“My consultant was nice but given we were grieving and trying to process everything the first call she made to me was very overwhelming and wasn’t a pleasant experience. Too many questions, to bubbly on the phone - it was awful! she even apologised on our next call. More compassion is required for this role - it felt like a case of ‘just get the box ticked’. The booklets took many attempts to complete with soo many typing errors - an eye for detail is required for this, it shouldn’t be up to the grieving family to proof read for spelling errors. I asked for two ‘low key - less is more’ booklets to be designed but they were way over the top. I felt like Dee didn’t listen to me at all. On the day of the service the music list was not communicated from Bare and it was very stressful for me to have to write it all down for and the order we wanted it played in - I sent this list to Dee prior to the service, an obvious lack of communication. I also specifically asked in writing that the handwritten letters in the bottom of my husbands urn remain there with his ashes placed on top - this did not happen, they were removed when the ashes were placed in the urn. I also requested a large easel for my husbands portrait - the one Greg brought was broken and was not big enough to hold it. Dee had asked me for the dimensions but this was obviously not communicated. Lucky I had my own easel for another picture I had on display that could be used during the service. It was all disorganised from the beginning and very stressful. You need to get your business model in order - you are dealing with grieving families. The only good thing was that our Celebrant Kim Oslo was absolutely beautiful and perfect.”

Posted 2 weeks ago

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Bare is rated 4.9 based on 1,511 reviews