IMPECCABLE! from first contact, to final personalized hand-delivered return of ashes, presented beautifully with personal handwritten message. Could not fault one step in the process. Everyone from initial phone call, follow up when body taken into their care, contact again on cremation date if you want to know. Whether requesting certified copies of the death certificate, completing simple paperwork or just having a question I wanted an answer too, BARE personnel were there 24 hours a day. Such as easy process at a very difficult time, 5 Stars.... so personal and caring. Thank you BARE and everyone involved for creating such a seemlessly easy process for anyones final journey. This is the second time I have used BARE, it wont be the last, high recommend them - Sue Johnson (Adelaide)