It seemed to be ok except I had to contact your office a couple of times to find out what was happening. First was the hospital after a couple of day of Linda's death they rang me to find who and when was picking her up. I was not informed of any details like that. I also had to contact you to find out where she was cremated. I was not told any of this until I rang up. I was informed of the cremation day and the remains were returned very quickly.
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