Still waiting for my order. I tracked the package it says label has been created no timeframe of delivery. I ordered it on November 15. I emailed customer service and This is the response I received Dear Valued Customer, We look forward to assisting you. For more immediate assistance, please call 1-800-284-1416. Our office hours are 8AM to 3PM EST, Monday through Thursday. We'll do our best to respond promptly to your message. Please allow up to 2 business days for follow up. I have ordered in the past and received my order in a timely fashion. Of course they have my money but I have no product. Will probably not order again.