I don't feel there is any benefit to writing a review regarding my experience with Barnie's.
I did place a large order prior to Christmas but later received a notice of a 35% OFF : Stock up on Santa's White Christmas by the case. The ad stated "6 bags in a case." I tried placing an order for 6 bags and the site would not charge the 6 bags at the Sale Price for the day. I sent word to Customer Service on 12/22, 11:56 a.m. about the problem. I RECEIVED NO REPLY TO THIS EMAIL. I then received another notice from Customer Service via automated email. I replied to it on 12/22 11:56 am and to date have had no reply to it. I reminded them that the Sale notice did say: "6 bags in a case."
NO REPLY!
I will discontinue placing orders with Barnie's at this time. The Customer Service if of no help and it appears they do not even respond to it. I am not a satisfied customer as I am sure you can know by now. Please do not ask for any reviews as I can not possibly give one you would want to see or make known to other customers.
I have friends who love the Santa's White Christmas and like to give it as gifts. I will now find another good coffee to give in the future.
ramblnrose6139@yahoo.com
6 years ago
Barnie's Coffee & Tea Co. has a
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