Was advised to pay outstanding amount so we could claim a refund which we did at beginning of year. Holiday got cancelled and refund was granted March. It's now nearly June and still no sign if refund only to be told it had been refunded by TUI in credit note so now they have to get it swapped over. No customer service department to speak to all complaints have to go through branch manager. What company doesn't have a customer service department
2 years ago
Barrhead Travel has a
3.3
average rating
from
480
reviews
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