Been waiting since the 1st of March for a refund! I have booked a further holiday with them but they couldn't transfer the money to that holiday! This is originally from a holiday that was booked in Sept 2019 that had to be rearranged, so they've had my money nearly 2 years! The money is due soon for the next holiday which I can't pay til I've been refunded! Let's see if they'll wait several months for their money?! I have rang numerous times regarding the refund & I'm still no further & now I'm being ignored! Do not use this company just book direct with a decent travel agent!