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Gordon
We were due to go to Benidorm on the 10th of May for a special birthday celebration - there was a group of ten of us and unfortunately I was the only one in the group That didn’t book with Jet2 - all my friends have been refunded and I just received a call from Barrhead today (13th July) I thought this was my chance to draw a line under this and get my money back - not so - I paid with a credit card so expect the money should go back on that credit card - Apparently not that easy as wanted a sort code and account number ? Never been asked for them before as don’t have such a thing for credit cards - was given the impression that I was the only person who had paid by credit card but they would try anyway with my credit card details - surprise surprise it wouldn’t work - stated to me that I could leave it till their shops reopen and go in then ( given the news that shops and jobs are likely to go not a good option) - I checked with my credit card provider about the request for sort code and account number - they verified only card details should be required ? I have a chargeback dispute running so one way or another I will see my money again. Very disappointing
4 years ago
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Barrhead Travel has a 3.3 average rating from 492 reviews