I bought a repeat order because my previous strap broke. I did not want to "complain" about strap #1 so I just bought a new one. (You did not offer me a free replacement when I told my story - which was disappointing). When strap #2 arrived it was the wrong size ("20" instead of "22" on strap #1). I am now the owner of two Barton straps, one broke and one the wrong size. Your website led me to believe that you are passionate specialists - I'd love to see how you can help me.
2 years ago
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