I had a very rough experience with BASSO. I was genuinely excited to receive 2 pair of shoes I ordered from them. #1 they took forever to come, about 2 months. #2 the shoes they send you are NOT the same shoes pictured on the website, they are slightly different, & not for the better. #3 the sizing is way off, one pair I ordered in a size 38... I sized up due to customer reviews saying they were cut small... they actually did fit me perfectly... however it was still not the same shoe as pictured so it was disappointing all the same. The 2nd pair I ordered my actual size according to their sizing chart, which was a 37 & they were actually a whole size too big for me!!! An entire shoe size too big!!!! Now there sizing method is merely a sticker, that’s slapped on the bottom of the shoe, so maybe they were labeled incorrectly... or who knows... a sticker slapped on the bottom doesn’t provide a lot of accuracy... there is no way a size 38 in one shoe fit me perfectly... & a size 37 in another shoe was much too big... nonetheless when I contacted them, they said I could receive store credit. Which did not work for me, because that was the smallest size available in that particular shoe I ordered.... at which point after much back & forth... days of back & forth... they did say I could return the shoes & receive a refund, but I had to pay for the return shipping. Which was ridiculously high... so today I still have the useless shoes I can’t fit even a little (which were also not the same as pictured mind you but similar), & the other useless shoes that were not at all, the same as the shoes pictured. I paid about $140 for complete trash. They sell overpriced trash. The sizing is all over the place, & the customer service is horrible to top it off. This company should have provided me with a return shipping label considering the lack of accurate sizing, alongside the false advertisement. Why should consumers pay to return something they technically never even ordered. I paid for what was pictured, not a rendition. Now it would be one thing if they sent what was actually pictured in the correct size I ordered & then I just didn’t want it. But to send completely different products, in completely off sizing, then tell me to pay to return it. Wow. This company is horrible. I will never order from BASSO again.