POOR CUSTOMER SERVICE!! Preface with everytime I walk in that store I spend $180-200 and that not exaggerated. Store #2820 the associates name in Kerry. He was so rude and totally worthless. I had a candle that didn’t burn right and was wanting to replace it! He said he couldn’t bc it was old. If I would have known I needed the receipt, I would have brought it. It was purchased April 2025 NOT OLD! NOTE: About 2 yrs ago I had a similar situation, the associate said, no problem, just go get another one. Of course, the same one wasn’t in stock. Picked up another one, no issues at all. But today, was just another Customer Service Rep that FAILED MISERABLY and doesn’t know how to treat customers AND his smartalic attitude made things worse. He should be fired! I fully expected to spend another $200 today, but walked out.