Shockingly bad customer service I called 9th September to make sure the bath I wanted was in stock and I would receive it in a reasonable amount of time as we needed it asap. I paid over the phone and was assured it would be. The expected date 15th September came and went, so I waited in a further day, no arrival, I called on the morning of 17th September and was advised they would call me back in 10 minutes, no call back, I called again late afternoon and was told they were waiting for a call back from their sister courier company and no they couldnt give me any tracking details. I called again 18th September to be told they would call me back, I waited a few hours and then called them back again, they had finally managed to contact their courier firm, the bath had been damaged on the pallet. They assured me they would send another bath out, it would be with me maybe 21st , another wasted waiting in day, it did arrive on the evening of 22nd September but unfortunately it wasn't the bath I had ordered!