Their policy is money first customers last. So from what i will begin, they scam people they ban them for nothing hmm also for refunds of games that don't even work properly. This company wasn't like this from the beginning but it was made like this by Activision since January 2018 the only purpose of that company is to make money but there is one thing that they forgot who gave them that money people who loved the old working Blizzard for those worlds games and experiences they gave to all us but now old Blizzard is gone, no more, and only after 2 years i see the leech that they are sorry but not sorry bye and good luck to this company i will miss you old Blizzard.