The product was exactly what was ordered, and was delivered in excellent time, well packed and in new condition. Therefore no issues with Bax Music. However, the kit itself isn’t the best. My main critique is the guitar body, its finish and the material from which it is made - not being dissimilar to Balsa Wood - very light and soft. The neck is sturdy enough and just requires finishing and a fret dress, the metal work also appears substantial enough although I will not be able to get the kit finished for another month or so, therefore unable to comment on the pickups and switchgear. However the body has been poorly machined and where the edges of the veneer top meet the black edge binding, there are small pitted areas where the routing tool used to cut the body has obviously been blunt. Whilst I acknowledge that £72.95 (including postage) isn’t a lot for an electric guitar I would recommend any would-be builders to save a bit more money and buy a cheap ready built squire guitar and perhaps modify that, to the individuals requirements. Guitars kits such as this, to arrive at a reasonable standard for playing need further work and I would say are not for a novice builder. Hope this is helpful Bill F.