I bought a brand new guitar with Bax-music and they've sent me one with rusty tuning pegs. That's fine, these things happen. I get it might not be their fault. I've sent them the guitar back and they haven't refund me the money yet, even though, they've said they would. Really difficult to get to their costumer's service. Their price is a little bit cheaper, that's true. But now, I don't have my money and I don't have my guitar that I bought more than a month ago. I can't believe these people are still on business. If you need a reason to feel the blues, bax is the the place to go. But if you want to make music, just go somewhere else.