After having a technical issue when trying to make a purchase, i rang up and was greeted over the phone with a solution to this problem. Within an hour of completing the sale i was emailed with all relative information that i needed incase there of any issues, returns, aftercare, invoice and tracking information. It says that you will recieve your item with 3 or 4 days, and even with the national postal strike i still managed to get the guitar with a week. So pleased with a b stock guitar i purchased from Bax music. I was a little sceptical of the 47% discount but took a punt on it. I will enjoy my new guitar for many months to come. I was really impressed with how Bax music covered all the necessary information i would of needed and more. So happy infact i have already placed an other order. Thank you and well done