I have bought two guitars now from Bax, both arrived later than advertised, i dont know why they just cant state the delivery will be four or five days from placement of order then people wont be annoyed when it doesnt arrive in the two day window they push on the listings. Bass arrived damaged, strap button was broken or sheared off, nowhere in the box so it wasn't during transit, poor quality control maybe at the factory who knows. The remnants of the screw was still in the body of the bass, Bax have offered to refund me completely if i return the bass, but i like the instrument so have carefully pulled the remnants out and fitted a new strap button. The first guitar i bought though was great and had no problems, apart from being late delivery as mentioned above.