The reviews of the piano which we purchased lead us to Bax Music. The information on the Bax Music website was detailed and allowed us to compare the chosen model with other that they offered on the same site. It was easy to complete the purchase and we particularly liked being able to choose a set delivery date. The items were delivered in very well packed boxes with clear instructions on how to open to ensure that none of the contents were damaged. The piano was exactly as described and we are extremely happy with our purchase confident in the knowledge that Bax Music has sent us an email to ensure that should we have any queries, we can contact them in various ways.