I am a professional musician and I have been using music shops online since 20 years. I bought from Bax for the first time on March and this is for sure my last time. The item was not working, payed for new but got the feeling it was used. They offered me to repair it. But Costumer Service is absolutely a nightmare. Not communication, not helpfull at all. I need to chase them all time. And this just for saving 10 pounds from other shops. Not anymore, neither me neither my students. Avoid them.
4 years ago
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