Have been shopping with Bax Music for a while now whether i do my purchase personally or someone does it for me, the experience has always been totally 1st class. Most of my flight cases for my equipments have been purchased from their store and many other equipments and has never encountered any issues whatsoever. I have also seen quite a lot of negative reviews but i can only speak for myself and have not any issues dealing with Bax Music over the years. Speaking from my personal experience purchasing from them personally or when i ask someone to to do my purchase due to giging or doing what i do in the field of entertainment/music, i can whole heartedly recommend Bax Music 100% from my experience. Their prices are also on the reasonable side of things and at times you can get a great deal from them. Nothing on the negative so far and as such, I will be making more purchases and look forward to their 1st class service as always. A massive thanks to the entire team at Bax Music. Respect. Ripton Lindsay (Souls Liberation)