Terrible customer experience. In short, the engineerer cancelled an appointment the last minute (which takes a couple of days to book) as he was unable to park. The car park is just next to my place-such a joke. No proper apologies from a company, though all agreed that it was unacceptable. No way to reach an engineerer on the phone as calls are from private numbers. Now I have to wait for the next couple of days to get an appointment rescheduled. It's also hard to reach the company on the phone. If you need a prompt service it's not an option.
3 years ago
Baxi boilers has a
1.4
average rating
from
67
reviews
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