Had various issues with Baxi, firstly they refused to honour my warranty because it was over a year since the last service, however, this was during Covid, thankfully this decision was reversed. I have been without hot water and heating for three days now as a result of a fault on a 3 year old boiler and could not get an appointment to the following week, very stressful situation, plus they don't seem to answer phone, appalling customer care, actually to call it care is wrong.
3 years ago
Baxi boilers has a
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