We saw spills on our boiler, and called the Baxi engineers earlier for boiler service. He said boiler looks good, spills are not worrying and his only comment was in regards to working pressure. A month after, heating is not working, we see more spills, we called another engineer from another company and it seems spills were caused from the valve, and the fact that the first Baxi engineer did not pick it up caused failure of our electrical system as well. Therefore, we end up paying an extra part of the boiler, the works to replace the extra part and diagnosis of the issue, all because the Baxi engineer did not investigate properly about the spills we had told him about. I would stay away from Baxi for boiler services and repairs. It seems they try to do an easy job, only and only to take the money.