Boiler under warranty, needs a replacement gas valve. Engineer turned up, refused to work on the boiler ( fitted by a baxi registered company) because it was too close to the worktop and he might bang his head. Health and safety. What use is a warranty when they refuse to do the job. He even said if he worked for a smaller company he'd do the job, it's just Baxi rules! Still no heating or hot water, need to pay a new plumber to fix it.
1 year ago
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