Anonymous
I ordered from beauty base at the beginning of the uk lockdown ( April 15th ) and recived quickly, products are good quality and long lasting. At the beginning of June I recived a letter from klarna saying I am over due my beauty base payment which I was confused about As I payed by Apple Pay not klarna after being on the phone to them it turns out that they didn’t actually process the payment until May 19th ( which is why it transferred to Klarna’s pay later service )which then bounced back into my account which I wasn’t informed about and still today 3rd July I am still trying to make this payment becuse the Klarna app still says I have nothing to pay and I’ve been on the phone with klarna multiple times. Along with this I am unhappy with the fact that information such as my email had been shared without me knowing. Good quality items but I should have been informed about what was happening. Would I buy from here again yes completely if there was a shop near me but not online again because I don’t want this to happen again.
6 months ago
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