MINUS 1* !! ALL THE REVIEWS WHO GAVE ONE STAR ARE TRUE IN EVERY WAY! I experienced the same treatment from this company! Took money ( over £500!) NO GOODS WHERE DELIVERED ! No customer phone line although automated message assures opening times mon-fri 8-8 NOT SO ! After four weeks I handed the „claim for my refund“ over to my Bank !!! PLEASE DO THE SAME IF YOU FIND YOURSELF WITH NO GOODS BUT YOUR MONEY TAKEN FROM YOUR ACCOUNT! My credit card provider got me my refund within two days !! The company should NOT BE ALLOUD TO OPERATE AFTER SO MANY BAD REVIEWS! I don’t ever leave bad reviews I always take it up with the company itself if I am feel I had bad service BUT IN THIS CASE I WILL WRITE A BAD REVIEW AND URGE EVERYONE NOT TO GIVE THEIR MONEY AND TRUST TO BEAUTY EXPERT ! EXPERT IN WHAT ????? Defaulting on delivery and on refunding customers their money???