Beauty Expert has the worst customer service I have EVER seen from a company. The telephone number on the website does not work. The live chat does not work. There is no email address so I am having to resort this means of contact. I placed an order on 4/12/17 on the website and they took my payment straightaway. The estimated time of delivery was 8/12/17. I waited a couple days then checked the tracking of the parcel on the Royal Mail website, it said my order had been infact delivered on 8/12/17 but i didn't have it!! So not sure where it has been delivered to?? As suggested on the website, i completed a 'Missing Order Form' and uploaded it on the website approx 10 days ago and have still not had a response!!! Appreciate it's near the festive period but my order was placed more than 3 weeks ago now. I want my money back asap otherwise I will be taking this further.