WOULD STRONGLY ADVICE AGAINST ORDERING FROM BEAUTY EXPERT I would strongly advise against ordering from Beauty Expert!!! I've been using them since 2018. I've made 10+ orders over the past 2 yrs and had no problem. Quick delivery, competitive prices. So far all good. Until my last order. Fast delivery once again, I received the parcel in 8 days. But instead of a moisturiser I got false eyelashes?! Fair enough, mistakes happen. But I've been trying to get in touch with them on my account on their website, FB chat and via Paypal for 10 days now and had no response. To be precise, I had some random replies on FB chat. Someone called Macey asked me for a full address (despite me giving them order number, email address, postcode and first line of address). And then hadn't responded ever since. And then someone called Tiger writing he's sorry the item was missing and asking what is it, ending the message with affectionate X (?!). And again after my reply no response afterwards. I've also noticed they've been hiding messages below their FB posts. No wonder why. After reading previous reviews it seems to be more than just one error so I would strongly advice anyone from ordering from them.