Met my expectation agreed upon of delivering the bed before 5.00 pm. Telling me the truth about the charges of disposing the old bed by courriers, $80.00 charge that I paid. I was informed. Keep on looking your customers. They are equally important in the business equation. Do let let them ripped off when they change their old beds please. Negotiate with couriers to charge fair prices as opposed to the current exorbitant charges for disposing old furniture.