three weeks after purchasing a Optimus 3000 king size mattress I needed to contact the company as a dip has appeared in the mattress on the side were I sleep. I was fobbed off and told it was normal. I have never, in all my years, known a mattress to have a dip in it.
Regarding the delivery, I was asked, by the driver to help him lift the old mattress to his wagon,which I willingly did. I then asked him to help me lift the new mattress upstairs. He refused !!!!!!!! And I'm disabled.
6 years ago
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