I ordered a bed off bedworld's site which stated that delivery would be 2-6 days. I called after 6 days to see why my bed hadn't arrived. I was told delivery was 10 days and the website was wrong. I called again after 10 days to see why the bed hadn't arrived and was told that the order had only been processed the day before - almost two weeks after I had placed the order and the money had gone out of my account. At this point I received a 5% refund for the inconvenience. Prior to this, and afterwards, I spoke to a number of staff members who offered no other solution than to admit the bed would not arrive when stated, and offer a later estimate of delivery. The bed arrived over three weeks after it was ordered while I was at work. I have a room off my shed which I left open and empty for the delivery to be left. It was left next to the open shed in the rain for the next seven hours. When I got back, I went to assemble my long awaited bed. In the first box I opened, the wood used to hold the bed together in transport was damaged and broken in a number of places. As the actual bed appeared to be in tact, I opened the second box. This contained the slats of the box which were mouldy. I returned the bed, and will not buy anything from bedworld in future. I would not recommend bedworld to anyone. I was not intending to write a review, but was emailed by bedworld who asked for my opinion on their service.