The orthopaedic bed that is meant to be meant to be medium firm is completely and utterly soft the springs do not hold the weight of even a 10 stone person. The springing is strange as it authors in different areas some areas firmer than others. It is like what the TV shows when these firms take back old mattresses they do them up and send them out leaving the customer completely unhappy as they're all saggy in different areas. The delivery man also so was quite clever as he gave me the paperwork first telling me I must sign it before he takes the bed off Van . then he brought in the bass parts of the bed which looked perfectly fine and are perfectly fine but the mattress which came in last is is not fit for purpose. Looking at the the return policy even if a bed is broken and unrepairable you still have to lose 39 pounds which seems ridiculous when it's nothing to do with the customer it's to do with the bed being totally awful. It would be better if I didn't buy from this firm as obviously they don't give quality beds in my view you