The worst company I have ever dealt with. Ordered a bed which came in a week however on unpacking, the divan base was completely smashed up. Contacted bedworld and sent them pics. They assured me a new bed had been sent and they would collect damaged bed. It’s now been over 2 months and still no replacement, requested a refund and they won’t refund until they have bed back. Had numerous phone calls to say they would be collecting bed and no one turns up to collect. Reported company to trading standards and hoping credit card company will be able to help us get money back. We’ve been sleeping on the floor since mid June! Never received such a horrendous service, feel so angry and upset that we are so out of pocket and got a smashed up bed stuck in our hall way so we can’t hardly get past! Can’t speak to anyone who deals with online orders or dispatching, but managed to get in touch with a store in Bristol that wouldn’t be able to help and refused to give us any contact numbers for head office. They advise you to email however no one returns your emails. PLEASE DONT EVER USE BEDWORLD!!!