I ordered my bed on the 30/09/20, it is now the 19th, I called last week to be told it’s only 2 days overdue, but was also told oh don’t know why it hasn’t been delivered, told logistics would deliver on Tuesday (tomorrow) and I would have a call at weekend to arrange time (nothing) tried calling today on hold for 30mins with no answer and just kept ringing, still have no idea if I am going to get the bed tomorrow 20 days since I ordered. Really bad customer service, I have emailed no reply, I have messaged no reply, I have tried to call the London store (no answer), is someone actually going to contact me or have you just taken my money and I am not getting the goods
4 years ago
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