Took 10 days to deliver, then when the deliver man came he didn't ring the doorbell for some reason. He just rang my phone which I didn't know to expect. Then when I rang him back he said that he wasn't coming back to deliver it.
Had to reschedule a delivery which took another 5 days. Finally got the mattress as I had to sit by the phone because this company doesn't know how to ring door bells for some reason. Finally I got a call and went outside and got my mattress.
The mattress I got was the mayfair pocket spring one which says has memory foam which sounded luxurious.
The thing turned out to be like sleeping on a slab of concrete and is so hard that it's gave me back ache which I have never had in my life from a mattress.
Looked at the returns policy and apparently you have to pay them £79 to take your mattress back and return or exchange it which is a joke. It should be free.
Anyway, I wouldn't recommend this place. Bad Delivery service, bad customer service and terrible products but I guess you get what you pay for!
I'm not paying £79 for them to return it as I think that this is criminal.
They must have made all these reviews up to be honest with you as this company is rubbish.
Avoid.
4 years ago
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