I too am very angry with this company. I ordered a fig tree from them. The heading said "Ready to fruit large fig tree" so I paid £20 to receive this fig tree. The picture they had on there was a bunch of figs on a branch so I dont know what to expect but I new I was going to get a plant ready to fruit healthy something. I received a big long box which I thought oh ok large it is ok but when I opened it I was shocked to look at a twig 25 cm long and thin as a match stick and 3 yellow small leaves with rust marks on the leaves. I could not believe what I was looking at. This will not fruit its a stick. I though ok I will plant it and hope for the best. Maybe Im wrong? Maybe sticks do fruit? Everyone reading this must think the same as I did. BS. The twig was dead the next day although I planted and gave water. The leaves dropped off it the next day. I took a pic and sent it to the seller. He said "I did not state how large the tree will be?" How rude can you get. I requested a return he accepted but sent me a message saying "I will have it back but will not refund as it will not be in original packaging? I thought what? So here I am expressing my feelings and warning people to avoid this company.