I ordered a coat 25th December, I then received an email 28th December detailing that the item was out of stock and I would be issued a refund. Based on this email I then drove to a shop purchased a coat to replace the order. The coat from Bee Insired was subsequently delivered, as this was no longer required I returned this explaining their mistake and asking for a refund of the product, postage £3.99, and return postage £4.40 as the error was made by Bee Inspired. After hearing nothing in two weeks I sent a follow up email to which I just received an automated reply. Eventually I received an automated email detailing that I would be refunded for the product only. I am therefore left £8.39 out of pocket with no product due to Bee Inspired’s error.