Ordered some clothing over the Christmas period. Clothing arrived and the item was creased so i decided to iron the product on a low heat. As i lowered the iron onto the T-shirt it put a very small hole into the clothing. I was very disappointed with the material used as this wouldn't have happened to a Ralph Lauren T-Shirt for example or any other brand.
Thought i was try my luck with the support team but due to this being an iron mark and not a manufacturing fault they are unable to do anything. Through the email i was informed i was using the iron at a high temperature.
How do they know how high my iron was at ?
In the end i gave up with this as the item was such low value.
When looking on their website after this T-Shirt issue, i notice the Jacket i ordered in the Sale from £50 had gone down to £39. Normally any clothing shop would say as long as you have the receipt you will be able to return the product and purchase a new one at the current price, But not Bee Inspired clothing. Once again i emailed customer service and was informed that it need to still have the tag on the item but i took this off when i tried the jacket on think it wouldn't go down in price.
Surely they would just be able to match me at £39 and give me the difference?
Overall im very disappointed in Bee. After all of this they have lost yet another customer. Highly recommend staying away from this company. Just wish i looked through their reviews first.
5 years ago
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